123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the firmware of some HP laser ink printers.
Over the weekend, we reported that Hewlett-Packard had made the unsavory move of essentially bricking scores of third-party ink cartridges that were in use in customers’ printers. HP’s rather brazen ...
Owners of HP laser printers are complaining about a firmware update that stops the hardware from printing, where the toner ...
Last Thursday, HP CEO Enrique Lores addressed the company's controversial practice of bricking printers when users load them with third-party ink. Speaking to CNBC Television, he said, "We have seen ...
Printer companies and third-party cartridge manufacturers (and refillers) have a long, fraught relationship. Recently, HP added another problem to the mix. The printer maker introduced a tweak to its ...