Patient Experience at Mass General
Patient Experience at Mass General
Dec 23, 2020
massgeneral.org
This year, we celebrate 15 years of our patient experience program—Comfort, Professionalism and Respect (CPR). This program supports and promotes excellent patient experiences and outcomes. In his latest quarterly update, President and CEO Mark Tarr talks with National Director of Quality Mary Ellen DeBardeleben about how the CPR program has evolved and continues to be embedded in the culture of our hospitals. | Encompass Health
7:26
This year, we celebrate 15 years of our patient experience program—Comfort, Professionalism and Respect (CPR). This program supports and promotes excellent patient experiences and outcomes. In his latest quarterly update, President and CEO Mark Tarr talks with National Director of Quality Mary Ellen DeBardeleben about how the CPR program has evolved and continues to be embedded in the culture of our hospitals. | Encompass Health
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Patient experience - Patient eXperience - News and Events
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health.nsw.gov.au
Our groundbreaking patient experience program, APEX, provides our facility partners with education, mentoring and resources to improve patient experiences across the continuum of care. With proven results, we utilize these techniques to help our partners achieve their goals and improve quality of care. Learn more from our leadership about the program and its creation: https://bit.ly/3qT2WF1 | TeamHealth
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